Solutions for better fan and customer experiences, leading to more sales and higher retention.

Because empathy is the foundation of good business.

If you’re asking:

>>> “Am I offering what customers or fans want and need - or am I just guessing?”

>>> “This process is terrible and causing problems. How do we fix it?”

>>> “What’s next for my business or creative project, and how do I get there?”

>>> “I need a new or better website for my small business. Who can I hire?”

<< or >>

Services

Lipski Cain Consulting delivers:

>>> Better customer and fan experiences (online and in person) that drive profit.

>>> Easier operations so you can do more joyful work. 

>>> Clearer vision, strategies, and actions to achieve your business and creative goals. 

  • I consult the people who manage or support musicians and artists, such as artist management teams, label reps, marketing and fan loyalty departments, and gear and merch companies.

    >>> Fan Insights

    >>> Better Operations

  • I consult small businesses and organizations that are ready to grow, refresh, fix, or fine-tune how authentic business and services are done.

    >>> Customer experience

    >>> Business Strategy

    >>> Website Design

Photo of Jill Lipski Cain, smiling.

Jill Lipski Cain

Strategy and Experience Design Consultant

I am a creative whose artistic medium is strategy, research, and design.

Since 2010 I have led efforts to help small and large organizations, businesses, and individuals to realize their goals and contribute to a better world. I’ve also experienced what it takes to build and sustain a creative business in the music industry for over 20 years.

Whether you’re starting out or well established, I meet you where you’re at, define the problem or opportunity you face, and get you on your way to success.

>>> Read about my background.

>>>  See examples of my work.

Schedule a free consultation or send an email.

Bring me what you’re working with - or stuck on - and let’s make experiences better for you and your people.